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Possible Symptoms:

•           Problems logging in

•           You cannot add products to your basket

•           You cannot complete the check out process

•           You may even have a message at the bottom of the screen telling you that cookies are not enabled

Please find you browser below and follow the instructions to ensure cookies are enabled.

AOL 8.0

•           From the AOL Toolbar, select Settings

•           Select Preferences

•           Select Internet Properties (WWW)

•           Select the Privacy tab

•           Select Advanced

•           Deselect override automatic cookie handling button

•           Click OK to exit

AOL 9.0

•           From the AOL Toolbar, select Settings

•           Select Internet [Web] Options

•           Select Use your Internet Explorer Settings

•           Select the Privacy tab

•           Deselect override automatic cookie handling button

•           Click OK to exit

Microsoft Internet Explorer 6

•           On the "Tools" menu, select "Internet Options"

•           Then select the "Privacy" tab

•           Click the "Default" button

•           Click the "OK" button

Microsoft Internet Explorer 7

•           On the "Tools" menu, select "Internet Options"

•           Then select the "Privacy" tab

•           Click the "Advanced" button

•           Click the "Default" button

•           Check the "Override automatic cookie handling" box

•           Under "First-party Cookies", select "Accept"

•           Under "Third-party Cookies", select "Accept"

•           Check the "Always allow session cookies" box

•           Click the "OK" button

Mozilla Firefox

•           On the "Tools" menu, select "Options"

•           Select the "Privacy" icon from the left panel

•           Select the "Cookies" submenu

•           Check "Allow sites to set cookies"

•           Click the "OK" button

Please note that these are general guides. Should this advice not work, you may need to contact the software supplier directly.